Citibus to Launch First Phase of Five Year Service Plan Beginning September 28

Citibus is pleased to announce the launch of Phase One of its approved 5-Year Service Plan, adopted...

Citibus to Launch First Phase of Five Year Service Plan Beginning September 28

City of Lubbock

Citibus is pleased to announce the launch of Phase One of its approved 5-Year Service Plan, adopted in November 2024. This first phase introduces one brand-new route and three redesigned routes that incorporate and streamline portions of existing routes, resulting in a more efficient and connected network for riders. The updated route network will begin operating on Monday, September 28, 2026.

These service enhancements demonstrate Citibus’ ongoing commitment to providing safe, reliable, and accessible transportation while strengthening connections to major destinations across Lubbock.

Phase One includes the following new and redesigned routes:
· Route 205 (Pink): A new route extending from North Indiana through Texas Tech University and Covenant to South Quaker and 122nd Street, expanding transit access to South Lubbock.

· Route 025 (Purple): Formerly Route 6, this redesigned route combines portions of existing service to improve connections between Parkway Drive, Dunbar, 50th Street, and South Plains Mall.

· Route 211 (Green): A redesigned route connecting Cherry Point to West End via 4th Street, incorporating segments of previous routes to provide improved connectivity.

· Route 214 (Red): A modernized route serving Sunrise Canyon along 19th Street to West End, combining portions of existing routes to create a more direct and convenient travel option.

Together, these improvements deliver more direct, frequent, and reliable connections to neighborhoods, employment centers, schools, healthcare facilities, shopping destinations, and other key community resources. Phase One marks a major milestone in building a stronger, more accessible transit network for the Lubbock community.

“Our community continues to grow, and Citibus is committed to growing with it,” said Chris Mandrell, General Manager of Citibus. “The first phase of our 5-Year Service Plan expands access to public transportation, strengthens connectivity across the city, and provides more convenient travel options for our riders.”

Community Outreach Events

To help riders prepare for the upcoming service changes, Citibus will host a series of community outreach events throughout August and September. Events are scheduled during daytime, evening, and weekend hours to provide convenient opportunities for the public to learn more about the new routes and ask questions. Current scheduled events include:

Additional outreach events may be added as the launch approaches. Community members are encouraged to follow Citibus on social media for the latest schedule, including any new events, location updates, or time changes.

At each event, attendees will have the opportunity to view updated route maps, ask questions, receive personalized trip-planning assistance, and learn how the new service may affect their travel.

Citibus encourages both current and future riders to become familiar with the redesigned network before service begins on Monday, September 28, 2026. Updated route maps, schedules, and trip-planning resources will be available online, through the GoPass app, and at Citibus facilities prior to launch.

For the latest information on new routes, community outreach events, and service updates, follow Citibus on social media. Because additional events may be scheduled and details are subject to change, social media will provide the most current event dates, times, and locations. Riders can also contact Citibus Customer Service at 806-775-3640 or download the GoPass app to receive rider alerts, service notifications, and trip-planning tools.

City of Lubbock